Deposits & Cancellations:

All appointments require a deposit at the time of booking.

Should you need to cancel or reschedule your appointment, we require 24hrs notice.

If less than 24hrs notice is given, your deposit will be forfeit or alternatively put toward your next appointment, if the spot can be filled.

All no shows automatically forfeit their deposit and will be required to pay for their treatment in full upon their next booking.

Late Arrivals:

All appointment times are designed to give you the most out of your treatment.

In respect to other clients, your treatment will finish on time as scheduled.

If you arrive late, this will reduce your appointment time and may result in forfeiting additional services.

Lash Refills:

As we tend to lose about 20 lashes per week, refill times are set to reflect this.

If you are over the specified refill time frame, you will automatically be booked at the next refill pricing.

Lash Care:

You time & satisfaction are important to us.

We always promote proper daily lash care to ensure you get the most out of your lashes.

New Clients:

Refill lash clients from another salon will automatically require a 1hr appointment.

This allows us time to assess, clean up and refill, ensuring you leave with flawless lashes.

Pricing:

All Prices are inclusive of GST and treatment pricing is subject to change without notice and upon updating of the website. All credit card payments will incur a 1.9% surcharge.

Gift Vouchers:

Gift vouchers are non-refundable but may be used a salon credit. Vouchers are valid for 12months.

Child Safety:

We hope you understand that we can not assure child safety in the salon.

The rooms contain hot wax and chemicals that in the wrong hands can be harmful.

Your time and quality of service is important to us so we ask that you please attend your appointment alone.

The treatment room is limited to the client and therapist only, There is a waiting area should you require to bring a guest with you.